FAQs
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Due to the nature of Present Season Floral Boutique products and the care involved in each unique creation, I do not accept returns or exchanges. Thank you for your understanding and support as a small business committed to providing elegant and expressive floral art for all occasions.
If your product arrives damaged, please follow what to do in the “Damaged product” tab below.
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If your order arrives damaged, please, do the following within 24 hours of delivery:
send me an email
include photos of the damaged item in the email
It is important that I make things right as soon as possible.
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Shipping and Packaging costs are included in all listed prices. Orders will be shipped within two to four days from order confirmation.
I usually use FedEx but sometimes other carriers. Each original piece is carefully wrapped to protect its delicate details. it arrives beautifully wrapped ensuring a lovely presentation for gifting or immediate display. All art prints and framed art prints will be professionally packaged and shipped.
When you order, you'll be asked if your billing and shipping addresses are the same. Ensure correct shipping address for gifts.
An option to send a complimentary gift note or message will be an option at Checkout. This will be a note or card written on handmade paper and I'll include it with the artwork.
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To keep colors bright, display the art away from direct sunlight, humidity and extremes in temperature. Indirect light and a stable dry environment are ideal conditions for original pressed art.
With good care, pressed flower art can retain color for a long time.Some fading is normal, especially if exposed to sunlight or moisture. Flowers with strong colors keep their color longer than pale ones.
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At Present Season Floral Boutique, the majority of flowers used are either grown in my own PNW garden or sustainably sourced from local flower farms across Oregon and Washington. This commitment ensures fresh, high-quality blooms while supporting local agriculture and reducing environmental impact. By choosing flowers cultivated with care and responsibility, I create elegant pressed and preserved flower art that honors both nature and the special moments in your life.
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I accept commissioned art orders based on availability. If you have a specific idea or vision in mind, please feel free to get in touch with me. Share your concept, and we will work together to create a unique piece that reflects your style and occasion.